dinsdag 22 maart 2016

Facebook turns on Safety Check for Brussels attacks

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Facebook has turned on its Safety Check feature for Brussels, where a series of explosions at the Brussels airport and a metro station left at least 13 dead and many more injured. 

The feature, available here, lets you check on your Facebook friends in or near Brussels, and see whether they’re safe, or mark them as safe if you know where they are and how they’re doing. 

Originally used for natural disasters, the Safety Check site was turned on during the terrorist attacks in Paris in Nov. 2015, and Facebook CEO Mark Zuckerberg promised to use the feature in “more human disasters.” Read more…


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Embody the Form: How to Master SEO & Influencer Marketing

Embody the Form: How to Master SEO & Influencer Marketing

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Here’s a parable about SEO and influencer marketing mastery:

I can play the guitar. If there’s no one else in the room who knows anything about guitar, I can pass for a guitarist. Give me a chord sheet for your song of choice, and I can lead a sing-along like nobody’s business. Unless there are weird chords like C#m7, of course.

Stevie Ray Vaughan could also play guitar. In his hands, the guitar seemed like a living creature. It moaned; it wailed; it could sound happy or sad or righteously ticked off. Give him a backbeat and a bass line, and his fingers could fly up and down the fretboard, no chord sheet required.

So what’s the difference between my clumsy strumming and Stevie’s divine riffing? Mastery.

We’ve been working on a scrum transformation at TopRank marketing, so we’ve been learning about the concept of Shuhari, a description of the three stages of mastering any discipline:

  1. Shu: Learning the fundamentals and techniques
  2. Ha: Breaking from tradition to explore new forms
  3. Ri: Transcending the forms because you embody them – all your moves come from within

Stevie was all Ri. I’m a solid Shu with gusts up to lower Ha.

Which leads back to SEO and influencer marketing. Many marketers are stuck at Shu for SEO: research keywords, put them in the title tags and meta descriptions, link to the keyword in the first paragraph, use alt image tags… there’s nothing wrong with any of these practices. They’re just the basic forms.

It’s the same with influencer marketing. The basic form is contacting influencers for a specific piece of content, encouraging them to amplify the content, and then moving on. That’s a solid, strategic way to do it. But it’s still Shu.

When you embody the forms–when you hit Ri-level SEO–everything about you and your content draws readers to you. You become an influencer, you attract influencers, and content flows between you and your peers.

TopRank Marketing’s CEO Lee Odden recently sat in on the More Demand podcast with Lawrence Howlett. In the interview, Lee offered a holistic view of SEO and influencer marketing that sounds pretty Ri to me. Here are the basics, as he explained them: 

Mastery in Content: Content that IS SEO

Content creators tend to treat SEO like the final step in a manufacturing process. The content just came off the assembly line, now run it through the SEO sprayers and we’re good to go.

Say you sell tools for auto mechanics. You notice the word “wrench” has high search volume. So you write content, then you add in “wrench” throughout the title, content, and meta tags. You link to the content on Twitter with #wrench. Even if you somehow succeed in ranking for wrench, what percentage of your traffic are going to be auto mechanics looking to buy the specific wrenches you sell?

Ri-level content starts with questions that your current and potential customers need answered. You can find these questions in a number of places:

  • Google Webmaster Tools shows what queries surface page views for your site
  • Your site’s internal search engine logs queries
  • Question and answer sites like Quora show what people are asking
  • Reviews for products and services give insight into customer’s concerns
  • Top-performing content on your site indicates where customer interest is

On an ongoing basis you can pull in data from all these sources, corroborate to see what the most common questions are, and let those questions drive your content.

The content you create will still contain keywords—but not because you bolted them on at the end of the assembly line. The keywords and related phrases will be baked into the content. And the content will be specifically written to address what your customers are searching for. You will have the answers to their questions, expressed in a way that pulls them closer to becoming a customer.

Keep the title and meta tags best practices, for sure. But the real organic boost your content gets will come from within. It’s the difference between “Hey, Google, make people read this,” and “Hey, Google, we want to read this.”

Mastery in Link Building: Your Reputation Attracts Links

The same backwards strategy that leads to keyword-stuffing also applies to link building. Back in the bad old days, people thought, “Ah, search engines boost my content if I have backlinks. How can I trick the algorithm into thinking I have backlinks, or trick people into linking to my stuff?”


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Which led to thin, uninformative content topping the SERP, and changes to the algorithm, and a lot of very expensive houses of cards crashing down. All because people were asking, “How do I get backlinks for SEO?” instead of, “how can I create content and a brand people want to link to?”

To master link building, Lee recommends becoming an active participant in your industry. Promote quality content to your audience and it will grow. Use your existing visibility to create opportunities off your own site:

  • Write contributed articles to industry magazines
  • Contribute to online and offline newsletters
  • Do interviews—the rise of podcasting is a wealth of interview possibilities

All of these offsite signals of credibility channel back to your site. The goal is to have exposure to a new audience. If that results in a link, that’s good; even if it doesn’t, you still get a boost in reputation.

On the other end of the value exchange, don’t hesitate to link to other people’s content that you deem worthy of your audience’s attention. When the TopRank blog was just starting out, Lee kept a list of top marketing blogs. Every few months he would publish a revised list, adding a few newcomers, and would notify everyone who made the list. He built a relationship with other content providers that resulted in far more credibility and link building than he could have got chasing links.

So instead of sweating link building: Create a reputation of providing content worth linking to, take every opportunity to promote off site, and be generous with links on your site. Build credibility, and links will build themselves.

Mastery in Influencer Marketing: Become the Influencer

Influencer marketing is a major trend in content marketing right now, and some of the influencer flirtation going on is clumsy at best. Imagine walking up to a stranger in a bar and asking them to marry you. Most of the time, that approach won’t work—and the one time it does, I advise you to run like heck in the opposite direction.

Becoming an influencer marketing master starts with the kind of mastery I covered in the first two subheads. You create content that is so good, so relevant it embodies SEO. You add so much value to your industry’s conversation that you embody link-building credibility.

That means you are an influencer. People know who you are, what you stand for, and how you solve people’s problems. So when you reach out to influencers to start a relationship, you’re never starting at zero. You can say, “You know I make cool things. You have great ideas. Let’s make something cool together.”

Then, instead of creating a single piece of content and calling it a day, cultivate relationships with your influencers. Ask them for tips on the topics your customers care about. Interview them with the questions your customers need answered. You will boost your authority by including them, and they will get a credibility boost from working with you, because your content so expertly addresses people’s needs.

When you embody influence, you can also ask potential clients to co-create content with you. Invite them to make something cool with you for the greater good. As with all influencer marketing, it’s a win for all involved—with the bonus that now you have a relationship with a potential client, and you got it through a positive mutual experience. No selling involved.

To Master Marketing Tactics, Stop Thinking about Marketing Tactics

Everyone’s looking for “silver bullet” marketing tactics—that magic formula that you can enter and watch the conversions come rolling in. But Ri-level marketers understand that you don’t start with tactics. It starts with really understanding your specific group of customers. Then you can write content that embodies the answers they’re searching for, build credibility because you deserve it, and attract influencers because you are influential.

That’s how you go from strumming Wonderwall in a coffee shop to shredding blues riffs at a stadium concert.

Header image via Shutterstock


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maandag 21 maart 2016

Mashable House presents: The Internet of the Future

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We came. We saw. We time traveled.

At the 2016 Mashable House at SXSW, we took attendees where no one has been before — 200 years into the future — to see just what’s in store for the Internet we all know and love.

So what exactly does the future hold?

From virtual reality to robot races, here’s what went down at this year’s Mashable House.

The future of culture

The walls at the Mashable House were plastered with futuristic posters, courtesy of the Mashable Collective.


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Tyler Tronson, Mashable

Welcome to the year 2268, where robots run for president, cities are built in the clouds and the hottest vacations are all in space. Read more…

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The nude birth photo Facebook removed stood for empowerment

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When Francie* gave birth to her youngest daughter last year, the delivery was rapid. 

So fast, in fact, that her at-home birthing team didn’t arrive in time, and Francie, on her hands and knees, guided her baby into the world without assistance. 

Francie called out for her husband, who was on the phone with the couple’s doula, to rush into the room and capture photos of their daughter’s birth. In one of them, Francie is naked, holding her newborn with both hands. She looks both tender and fierce. 


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The photo, which Francie shared in a private Facebook group last week, was removed after another user reported it for violating the company’s rules forbidding certain types of nudity. The incident, first reported by New York Magazine, raises anew complicated questions about when and how the naked female body is an acceptable thing to see on social media.  Read more…

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How Mill Street Brewery Remains A Close Family of Punks in a World of Corporate Beer

In his book Nothing Feels Good: Punk Rock, Teenagers, and Emo, Andy Greenwald shares the words of Joe Carroll from punk band The Insurgent, when describing what punk means to him.

Punk is the combination of not caring at all and caring a whole lot. It’s like, all right, fuck the system, yeah. But let’s try and create something in opposition to that, more than just singing about it.

In a way, it’s a perfect analogy for the craft beer industry.

As the antithesis to bland “corporate beer” (think Miller, Budweiser, Molson, etc.), craft beer is a [perceived] small movement of brewers dedicated to the craftsmanship of  beer as it’s meant to be.

In North America, the craft beer industry has seen a resurgence in recent years, as beer drinkers begin to reflect the approach of wine drinkers, and demand beer brewed with a certain level of quality and ingredients.

Recently, I had the pleasure of being invited to hang out with Mill Street Brewery, an Ontario-based craft beer brewer who was acquired by the larger, corporate Labatt Brewing Company.

The goal of the inaugural #BeerDays weekend was to invite craft beer lovers from across Ontario (and a little further afield) to meet the team behind Mill Street, and foster an open conversation around the future of craft beer.

Let the festivities begin. #beerdays

A photo posted by Danny Brown (@dannybcanada) on Mar 4, 2016 at 3:38pm PST

Additionally, they wanted to address the concerns of what was viewed as another corporate nail in the craft beer coffin when Mill Street was acquired, and what it meant for the future of the company.

As someone who’d watched the backlash happen when the news of the acquisition broke, I was curious to see how the deal had changed Mill Street.

As the weekend progressed, one thing became clear – the words of Joe Carroll could have been spoken by the Mill Street Brewery team.

The Mill Street Story

Sometimes, brands become so ubiquitous that you feel they’ve been around forever. So it is with Mill Street.

I’ve only been in Canada since 2006, but even then Mill Street seemed to be a well-known name, which made me think they were one of Canada’s older brewers.

steve-in-beer-hall-e1418850028252-300x275In fact, they’ve only been open since 2002, when co-founder Steve Abrams opened the first location in the famous and storied Distillery District in downtown Toronto.

One of the things that became clear from the weekend was that, even though Mill Street is now part of something far bigger, the original dream of Steve’s remains – to deliver quality beer to those that want something more than just bland and fizzy options.

That’s carried through by the team and culture at Mill Street – beer lovers and business people who want to deliver the best product for their customers, while loving what they do at the same time.

If there’s one thing that was abundantly clear the whole time I was around anyone from Mill Street, it’s that this is a company that people want to work at, and truly do have the best time while there.

It’s perhaps this family mindset that many – myself included – feared would disappear once the Labatt deal was made.

After all, craft beer is the punk outrage to the corporate beer that Labatt represented. Whether that was deserved or not is arguable – but anyone who’s drank Labatt Blue will probably wince in distaste when the name’s mentioned.

So, would the Labatt deal mean the end of not only great beer but a great culture?

That Deal, and Why Nothing Really Changed

On the Saturday of the Mill Street weekend, the various guests had a chance to discuss the acquisition, and much more, as both Steve and Joel Manning, Mill Street’s Brewmaster, hosted an open Q&A.

Mill Street Beer Days roundtable

From the off, it was clear that many questions would be centred around the Labatt deal. Which, in fairness, is understandable – after all, who likes to see their favourite indie band sell out to the major label, right?

For me, this was probably my favourite part of the weekend, as it really showed how little has changed as far as Mill Street themselves are concerned.

While the acquisition means new owners, Steve advised that Labatt’s stay very much hands-off, and let Mill Street do what they’ve always done – it just means more backing to get their beer into more hands.

It also showed Joel’s tremendous passion for the craft he loves. I asked him the following question:

You’re clearly passionate about your role, and your craft. So, say Labatt suddenly changed their minds and became more hands on, and put restrictions on you that changed how the original deal was agreed, would you ever consider stepping away from Mill Street and starting again?

Perhaps I was expecting Joel to say yes. Perhaps I was thinking the answer would be a simple black and white one. It wasn’t – yet it didn’t disappoint.

Instead of a simple “Yes, and this is why” or “No, and this is why”, Joel responded with a 10-minute answer that summed up everything I came to love about Mill Street from the weekend – honest, upfront, and impassioned.

Joel Manning of Mill Street Brewery

Here’s the paraphrased recap of his answer.

No, I don’t think I would. I can see why I could, but I simply want my beer to reach as many people as possible. The Labatt guys love what we’re doing, and are excited by what we have planned. I’m proud of my beer, and the family here at Mill Street.

I love working with smart people that care as much as I do. How we see the Labatt deal is simple – it gives us a far bigger network to get our beer in front of. Why would I want to go back to limiting that?

There was a lot more to Joel’s answer, but that sums up the main points. And they make sense.

There’s another quote from Joe Carroll of punk band The Insurgent, that resonates with Joel’s mindset.


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If anything, punk should be expanded as far as it can. I definitely don’t think that punk should stay on some small level. I think it should always be accessible to anyone at all that’s interested, anytime, anywhere.

In many ways, Mill Street reminds me of Carroll’s belief. Yes, there’s a “big evil empire” of corporate beer brands that [currently] has a monopoly on beer distribution in Ontario.

But as long as craft beers become more visible and more sought-after, that monopoly will continue to be challenged.

If the Mill Street acquisition can help validate the craft beer industry, then it makes sense to take advantage of that and educate as many people as possible about the value and quality of craft beer.

The Family That Plays Together…

Of course, much like Mill Street themselves, the weekend wasn’t all “business”.

While it was great to get insights on where Mill Street has come from, where it is today, and where it’s headed in the future, it was also great just being able to hang with the Mill Street team for a weekend.

Not once did it ever feel like myself and the other invited guests were there as part of some carefully calculated and cynically-driven campaign.

Instead, it felt like friends hanging with each other, which is testament to the culture Steve and his team remain committed to keeping despite Mill Street being part of a much bigger brewing family now.

From Catherine, who handles all things marketing on social, to Owen who is the sponsorship and events co-ordinator, to the bartenders and waiters, to the chefs and beyond – everyone seemed to truly love the company they work for.

That fun came through in the activities arranged for the weekend.

First up was a Segway tour around the Distillery District. Yes, Segways – that much-maligned and, ultimately, failure of a two-wheel contraption. Hosted by Segway of Ontario, this was huge fun and made me want to buy a Segway!

Segways

It was a little weird trying to get used to how they worked – lean forward on your toes to go forward, lean back on your heels to reverse – but once you got to grips with them, Segways are awesome!

In the evening following the Segway tour and the Q&A, we went axe throwing at BATL Axe Throwing. Again, this was huge fun, and a nice way to get some friendly contests going between everyone.

Axe throwing

Finally, the night closed at the Rivoli, on Toronto’s famed Queen Street West district, where Mill Street was kicking off their Lights Out 2016 initiative in support of Earth Day.

It’s this kind of fun and caring culture that Mill Street is determined to ensure all employees not only take part in, but believe in.

As I chatted with various members of the team, no-one came across as having a scripted answer when asked why they love working at Mill Street.

In addition to that, everyone was focused on being fully involved in the local community as well as the wider Ontario one.

From events like the weekend I was attending, to the Lights Out initiative, to the #MillStreetMoment in support of the Daily Bread Food Bank, it’s clear to see how much Mill Street believes in giving back and sharing the love.

The Craft of Good Business

Of course, it’s not only Mill Street that believes that you can be successful while remaining true to your goals.

Indeed, a lot of the craft brewers that I’ve met over the last few years instil the same beliefs and mantras at their brewery. Perhaps it’s something about craft brewers in particular, and their dedication to their trade, that makes being nice and being true such a key mantra.

I don’t know what it is, but it’s refreshing.

As someone from the UK who grew up on football (soccer for those who confuse American football with the real kind), it’s been painful to watch as big companies have taken over that sport and forced the common fan out with exorbitant pricing.

Shareholders have taken precedent over customers, and – while it can be understandable to a degree – it’s sad to see.

Mill Street are the antithesis of that. Yes, they have a large parent company who are seen as the opposite of what craft beer stands for.

But, as Joel Manning pointed out, if you have the opportunity to get your beer into the hands of those who’d never be able to drink it otherwise, why wouldn’t you?

Especially when that beer is so damned good. Their Cobblestone Stout has taken the place of Guinness in my heart, and their Big Leap IPA is a work of art. If you get the chance to try it, do yourself a favour – do.

Where Mill Street truly succeeds, at least for me, is by making sure everyone who comes into contact with them – whether through retail or one of their Mill Street pubs – understands nothing has really changed.

The family may be bigger, but it’s still a bunch of craft beer punks at the heart of it. And that’s just the way they like it.

Mill Street Brewery team

image: Tyler Ennis @MyBlockTyler

Note: This post is a look back at the inaugural #BeerDays event with Mill Street Brewery, where I was their guest for the weekend of March 4-6. No financial compensation was received, and the above post is my personal opinion.

Original article: How Mill Street Brewery Remains A Close Family of Punks in a World of Corporate Beer.


How Mill Street Brewery Remains A Close Family of Punks in a World of Corporate Beer
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Twitter turns 10 years old today and these baby chicks are ready to celebrate

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It’s Twitter’s 10th birthday today. To celebrate the iconic social media platform, we brought in a few fuzzy friends of ours. Read more…

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